Naptic
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We build the AI systems your business runs on.

Built by cybersecurity engineers. Custom AI agents, the software around them, and the security that keeps them safe. You approve before anything goes live.

Book a discovery callHow Naptic works

30 minutes with our team. No data needed.

Napticlive example
What should we build?
YouAdd a weekly report of new client intakes.
Naptic

Plan: read the intake log (read only), build the report, email it to you on Mondays.

Naptic

Building and testing

Live. First report arrives Monday.
Naptic

Want this built for your team?

Book a discovery call

Pick a request and watch Naptic build it, test it and put it live.

How Naptic works

Tell us what you want built. Our AI engineers build it.

Naptic runs a team of AI engineering agents. Your staff ask for changes in plain English. Naptic plans, builds and tests them. A person on your team approves twice: before work starts and before anything goes live.

  1. You

    You ask for a change

    In plain English: a message, a voice note or a form.

  2. Naptic

    Naptic writes a plan

    Every step, before any code is written.

  3. You

    You approve the plan

    Nothing starts without your yes.

  4. Naptic

    Naptic builds and tests it

    Tests are written first; every change is built in isolation.

  5. Naptic

    Naptic reviews its own work

    A second pass tries to break the change. All tests must pass.

  6. You

    You approve the change

    See every line that changed. Nothing ships without your yes.

  7. Naptic

    It goes live

    Outbound sends stay off until you turn them on.

Apply for a pilot

Tell us what you want built. Jordan replies within two business days.

What we build

We design it, build it, secure it and run it for you. One team, start to finish.

  • AI agents

    Software that does real work for your team: answering customers, chasing invoices, forecasting sales and much more.

  • Custom software

    The apps, dashboards and integrations your agents plug into.

  • Security

    Locks that keep your data private and stop people from tricking your AI.

  • Websites built for AI search

    When customers ask ChatGPT or Google for a business like yours, your site is built so the AI finds you and recommends you.

  • Lead generation

    We find the customers you want, reach out in your voice and put booked calls on your calendar.

Your data stays yours, kept apart from every other client.

Built by cybersecurity engineers. In plain words, here is what happens to your information.

  1. IsolatedYour data is kept apart from every other client's. No other client can reach it.
  2. YoursYour data belongs to you, always.
  3. GuardedBuilt-in filters stop people from tricking your AI into leaking information.

What changed for businesses like yours

Based at Carnegie Mellon's Project Olympus.

  • Pediatric care platform

    A secure platform for a care-first practice

    A pediatric care provider runs intake, scheduling and parent messaging on one Naptic-built platform, with family and health information on an access-controlled, auditable data layer.

    See how Naptic did it

  • Franchised food & beverage brand

    Know where every location makes and loses money

    Agents read sales, payroll and QuickBooks every night. By 7am the owners know which location lost money, why, and what to change.

    See how Naptic did it

  • Boutique fitness & wellness studio

    A front desk that never sleeps

    A boutique fitness and wellness studio now has most routine customer messages answered around the clock, in its own brand voice, by a Naptic customer agent that a human can take over at any point.

    See how Naptic did it

Pediatric care platform

A secure platform for a care-first practice

A pediatric care provider runs intake, scheduling and parent messaging on one Naptic-built platform, with family and health information on an access-controlled, auditable data layer.

The problem

A pediatric care provider needed a custom platform to run intake, scheduling, and parent communication without stitching together tools that were never built to handle sensitive family and health information.

What we built

We built a purpose-fit platform with secure intake, scheduling, and parent messaging on top of a hardened, access-controlled data layer. Every agent that touches family information runs inside the same secure engineering pipeline we use for all sensitive workloads, with approval gates before anything reaches a real family.

What changed

  • One platform for intake, scheduling, and parent communication
  • Sensitive family and health data handled on an access-controlled, auditable foundation
  • Room to add agentic workflows without re-architecting for security later
Napticexample
YouLet parents fill in intake forms before the first visit.
Naptic

Plan: a private intake page for each family, data kept isolated for your practice on AWS, a note to your front desk on every new form.

Naptic

Building and testing

Live. Here is the note your front desk gets.
Naptic

New intake, 9:12am

Family
Two children, ages 4 and 7.
Forms
Health history, consent and insurance card, all complete.
Next
Front desk notified. First visit Thursday at 10am.
Naptic

Want this built for your team?

Book a discovery call

Example conversation: the business asks, Naptic builds and tests it, and it goes live. Figures are examples.

Franchised food & beverage brand

Know where every location makes and loses money

A franchised food and beverage brand stopped waiting for month-end close. Naptic connected its point-of-sale, payroll and QuickBooks data, and agents now show every morning where each location makes or loses money on revenue, margin and labor, with a forecast to staff and prep against.

The problem

A growing multi-unit food & beverage brand was flying blind between accounting periods. Sales, labor, and cost data lived in separate systems, so owners could not see how any single location was really performing until the books were reconciled weeks later.

What we built

We connected their point-of-sale, payroll, and QuickBooks accounting into one agentic pipeline. Agents pull the numbers every day, reconcile them against the books, and surface a plain-language read on revenue, margin, and labor for each location, plus a forward forecast owners can staff and prep against.

What changed

  • Daily profit-and-loss visibility per location instead of waiting for month-end close
  • Bookkeeping reconciliation cut from days of manual work to minutes of review
  • Forward revenue forecasts that drive staffing and prep decisions
Napticexample
YouShow me every morning which location lost money yesterday, and why.
Naptic

Plan: read sales, payroll and QuickBooks (read only), compare revenue, margin and labor for each location, send you a plain-language read at 7am.

Naptic

Building and testing

Live. Here is what tomorrow's 7am read looks like.
Naptic

Morning read, Tuesday 7:00am

Lost money
Westside lost $1,240 yesterday. The other locations made money.
Why
Labor ran 34% of sales against a 26% target: three closers on a slow Monday night.
Why
Food cost rose 4 points: chicken went up and portions ran heavy.
Change
Drop one Monday closing shift at Westside.
Change
Re-weigh chicken portions at morning prep.
Ahead
Wednesday looks 18% busier than usual. Prep two extra dough batches.
Naptic

Want this built for your team?

Book a discovery call

Example conversation: the business asks, Naptic builds and tests it, and it goes live. Figures are examples.

Boutique fitness & wellness studio

A front desk that never sleeps

A boutique fitness and wellness studio now has most routine customer messages answered around the clock, in its own brand voice, by a Naptic customer agent that a human can take over at any point.

The problem

A boutique fitness and wellness studio was losing leads and burning owner hours on the same repetitive conversations: intro-offer questions, booking changes, reminders, and dormant-member follow-up, all after hours, all in the founder's own voice.

What we built

We deployed a customer-facing agent that answers inbound questions, confirms and reschedules bookings, sends reminders, and runs gentle winback to lapsed members, always in the studio's brand voice, with a human able to step in at any point.

What changed

  • The majority of routine customer messages handled autonomously, around the clock
  • Owner hours returned to coaching and running the floor instead of the inbox
  • Lapsed members re-engaged through consistent, on-brand follow-up
Napticexample
YouAnswer intro-offer questions and booking changes after hours, in our voice.
Naptic

Plan: read your class schedule and past replies (read only), answer in your tone, hand anything unusual to a person.

Naptic

Building and testing

Live. Here is a reply from last night.
Naptic

Last night, 10:48pm

Member
Is the intro offer still on? And can I move my Thursday class?
Reply
It is: 3 classes for $39 this month. I moved you to Thursday at 7am. See you there!
Tonight
14 messages answered in your voice. 1 handed to a person.
Naptic

Want this built for your team?

Book a discovery call

Example conversation: the business asks, Naptic builds and tests it, and it goes live. Figures are examples.

Naptic is building us agentic systems that handle our customer emails, orders, catering requests, even complaints, all in our brand voice, 24/7.

Tyler Kotch, Founder, PIE.ZAA

Read the case studies

Your roadmap to AI in your business

We find what slows your business down, build the AI to fix it and show you the results every month. No tech skills needed.

Or pick a stage to see what happens in it.

Short videos with Jordan (our co-founder)

Quick takes from Jordan's podcast appearances. Drag the ring to turn it. Click the front short to play it.

Now facingInternet Addicts: Lost Social Skills and Real Emotions

Plans from $500 a month

Every plan starts with the same discovery call.

  • Foundation

    $500 a month per location

    For a single location getting started.

    • Up to 2 custom agents
    • Nap AI assistant
    • Priority 48-hour support
    Book a discovery call
  • Most popular

    Scale

    $3,500 a month

    Agents working across your systems.

    • Up to 10 custom agents
    • Multi-system orchestration
    • Monthly architect session
    Book a discovery call

  • Enterprise

    $15,000 a month

    Unlimited agents, custom software and an SLA.

    • Unlimited agents and workflows
    • Custom software development
    • SLA guarantee
    Book a discovery call
Compare every feature
FeatureFoundationScaleEnterprise
Agents and automation
Custom-configured agentsUp to 2Up to 10Unlimited
Pre-built workflows13Unlimited
Multi-system orchestrationNoYesYes
Custom software developmentNoYesYes
Automation runs a month5005,000Unlimited
Support and strategy
Advisory and audit sessions (1 hour)1 a year4 a year12 a year
Architect sessionsNoMonthlyBi-weekly
Priority support (48 hours)YesYesYes
SLA guaranteeNoYesYes
Security
Isolated tenant on AWSYesYesYes
Security testing in every releaseYesYesYes
Prompt-injection scanningYesYesYes
AI safety guardrailsBasicAdvancedAdvanced
Security monitoring and responseNoYesYes
Inbox protection (Check Point Harmony Email)NoYesYes

Small Teams, Big Wins: the Naptic podcast

Owners and operators on what they automated, what broke and what it cost. Hosted by Jordan Mayer, Darien Bodenhorst and Ben Blanke.

All episodes on YouTube

Questions, answered plainly

What does Naptic do?

Naptic builds and runs custom AI agents that automate business workflows, like answering customer emails in your brand voice or forecasting daily revenue. The agents run on AWS, isolated for each client, and your data stays yours.

Who is Naptic for?

Small and mid-size businesses and mission-driven teams that want agentic AI without hiring an AI team. For example, PIE.ZAA, a pizza shop with locations in Asheville and Charlotte, NC, uses Naptic agents to answer customer emails and forecast daily revenue.

How does a Naptic pilot work?

Four steps. Discover: we map your workflows and pick 3 to 5 automation opportunities with a defined ROI. Build: we design the architecture and ship a working proof of concept. Deploy: the agents go live on AWS, isolated for your company, with real data. Scale: we add workflows and keep improving them.

Who owns the agents and the data?

Your data is always yours. On Scale and Enterprise plans you also own the code and the agents. Each client runs isolated in its own tenant on AWS. Security is built in from the start: security testing in every release, prompt-injection scanning and AI safety guardrails.

How much does Naptic cost?

Naptic has three monthly plans: Foundation at $500 per month per location (up to 2 custom agents), Scale at $3,500 per month (up to 10 custom agents and multi-system orchestration), and Enterprise at $15,000 per month (unlimited agents, custom software development and an SLA).

Do I need a technical team?

No. You tell us the outcome you want in plain English. Naptic writes a plan, nothing starts until you approve it, and nothing goes live until you approve the change.

Is Naptic the same as SynapticStack?

Yes. Naptic LLC is the company, and SynapticStack is the name we used before. naptic.ai is our website (synapticstack.ai was our old address and forwards here). Our TikTok content engine is called Stella.

Is Naptic the same company as Naptic AI?

No. Naptic AI (napticai.com) is a separate company that makes video surveillance software. Naptic, at naptic.ai, builds custom AI agents that automate business workflows.

Book a discovery call

Tell us where time or money is lost. We come back with one number to move and a written plan to move it.

Book a discovery call

30 minutes with our team. No data needed.

Or email jordan@synapticstack.ai or call (855) 608-6235.

What happens on the call

  1. Before

    Nothing to prepare and no data to share. Bring the problem that costs you the most time or money.

  2. On the call

    30 minutes with our team. We ask how the work happens today and where it gets stuck.

  3. After

    We write you a plan with one number to move and what it would take.

Book a discovery call

Prefer email? jordan@synapticstack.ai